Patient data is the most sensitive information that exists. We treat it that way — with end-to-end encryption, rigorous compliance certifications, and continuous security monitoring.
Our compliance posture is independently audited and certified — not self-assessed
Health Insurance Portability and Accountability Act
Full HIPAA compliance covering Privacy Rule, Security Rule, and Breach Notification Rule. We sign Business Associate Agreements (BAAs) with all healthcare providers.
Service Organization Control
Independently audited and certified for Security, Availability, and Confidentiality trust service criteria. Annual third-party audits verify our controls.
Health Information Technology for Economic and Clinical Health
HITECH Act compliance extends HIPAA protections to business associates and requires stricter breach notification. All data handling meets HITECH standards.
Multiple layered security controls so no single point of failure can expose patient data
All PHI and clinical data encrypted with AES-256. Database-level encryption with customer-managed key support for enterprise deployments.
TLS 1.3 enforced for all data transmission. Certificate pinning on mobile clients. No unencrypted data transfer ever.
MFA required for all provider accounts. Support for TOTP authenticator apps, SMS, and hardware security keys.
Immutable audit logs for all PHI access, modifications, and exports. Logs retained for 7 years. Real-time anomaly detection.
Hosted on SOC 2 compliant cloud infrastructure. Network segmentation, WAF, DDoS protection, and penetration testing.
Complete tenant data isolation. Your patient data is never commingled with other organizations. Zero cross-tenant data access.
Continuous dependency scanning, SAST/DAST in CI/CD pipeline. Annual penetration tests by independent security firms.
RPO < 1 hour, RTO < 4 hours. Geo-redundant backups. Automated failover. 99.9% uptime SLA.
Patient conversations, transcripts, and clinical notes are never used to train AI models — ours or our partners'. Your PHI is strictly operational.
Configure custom data retention policies. Automatic deletion after configurable periods. Immediate deletion on request.
Data processed and stored in the United States. No cross-border data transfers without explicit consent and legal basis.
All third-party subprocessors are HIPAA compliant and undergo security review. BAAs in place with every vendor that touches PHI.
SOC 2 report, HIPAA attestation, and penetration test summaries available for enterprise prospects under NDA.
Talk to Our Security Team