Question 1

What is WhisperFlow?

Accepted Answer

WhisperFlow is an ambient AI medical scribe that listens to a patient encounter and, from a single recording, produces a structured SOAP note, real-time ICD-10 and CPT codes, a billing-ready superbill, clinical decision support at the point of care, and AI-drafted replies to patient in-basket messages. It runs in the browser and in a Chrome extension that overlays any EHR.

Question 2

How does WhisperFlow work?

Accepted Answer

A clinician starts a recording from the web app or the Chrome extension. WhisperFlow transcribes the conversation in real time using medical-tuned speech recognition, then a large language model turns the transcript into a specialty-specific SOAP note using the clinician’s chosen template. During the same encounter it assigns ICD-10 and CPT codes, flags CDI opportunities, and surfaces evidence-based clinical decision support. The finished note can be copied, pasted, or auto-filled into any EHR field.

Question 3

Which EHRs does WhisperFlow work with?

Accepted Answer

WhisperFlow works with every major EHR — Epic, Oracle Health (Cerner), athenahealth, eClinicalWorks, NextGen, Greenway Health, Allscripts, and DrChrono — through a Chrome extension that pastes into any active field or auto-fills bound fields. There is no IT integration project required to get started.

Question 4

Is WhisperFlow HIPAA compliant?

Accepted Answer

Yes. WhisperFlow is HIPAA compliant and SOC 2 certified. All audio and text is encrypted in transit and at rest, patient data is never used to train models, and business associate agreements (BAAs) are available for practices on paid plans.

Question 5

Does WhisperFlow do medical coding automatically?

Accepted Answer

Yes. WhisperFlow assigns ICD-10 diagnosis codes and CPT procedure codes in real time as the encounter is documented, not after. The codes are produced from the note and the transcript, which typically improves revenue capture and reduces denials compared with post-visit coding.

Question 6

Which medical specialties does WhisperFlow support?

Accepted Answer

WhisperFlow ships specialty-tuned templates, note styles, and coding rules for primary care, mental health and psychiatry, urgent care, OB-GYN, cardiology, pediatrics, orthopedics, and nursing (NP, PA, RN documentation), with additional specialties available on request.

Question 7

How much does WhisperFlow cost?

Accepted Answer

WhisperFlow has a free plan that includes 300 minutes of scribe recording and 30 minutes of AI calling per month, with no credit card required. Paid plans start at $99 per provider per month and unlock higher scribe and calling limits, medical coding, and team seats. Full plan comparison is at https://whisperflow.com/pricing.

Question 8

How is WhisperFlow different from other AI medical scribes?

Accepted Answer

Unlike scribe-only tools that stop at the SOAP note, WhisperFlow produces the note, the ICD-10/CPT codes, the CDI review, the clinical decision support, the in-basket reply drafts, and post-visit AI follow-up calls from the same encounter — in one workflow, in real time. It also runs as a Chrome extension over the clinician’s existing EHR, so there is no rip-and-replace and no integration project.

Question 9

Does WhisperFlow make outbound patient follow-up calls?

Accepted Answer

Yes. WhisperFlow includes AI voice agents that place outbound post-visit calls to check on recovery, confirm medication adherence, and catch red-flag symptoms early. Call scripts are generated automatically from the encounter, and calls can be scheduled for later or triggered on demand from the Comms hub.

The AI scribe that writes your noteswhile you focus on the patient

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